Privacy Policy

1. Who We Are

Bharat Visa Services is a private document preparation and visa assistance company located in Mountain House, California. We are not a government agency, embassy, consulate, or visa issuing authority. We assist clients with preparing and reviewing visa, passport, and immigration-related applications.

2. Information We Collect

To provide our services, we may collect the following types of personal information:

• Identity information: name, date of birth, nationality, passport details, photographs
• Contact information: email address, phone number, mailing address
• Immigration documents: visas, application forms, supporting documents you provide
• Financial documentation: when required for an application (e.g., proof of funds)
• Communication records: messages you send us via WhatsApp, email, or phone
• Website usage data: basic analytics such as pages visited (via standard web technologies)

3. How We Use Your Information

We use your information solely to:

• Prepare, review, and assist with your visa, passport, or immigration applications
• Communicate with you about your case and appointments
• Provide personalized document checklists and guidance
• Comply with legal obligations

We do not use your information for any purpose unrelated to the services you request.

4. How We Share Your Information

We do not sell your personal information. We only share it where necessary to provide our services, such as:

• With relevant consulates, embassies, or government authorities only as required to submit your application, and only with your knowledge
• With trusted service providers (such as secure document storage or appointment scheduling tools) who are bound to protect your data
• When required by law, court order, or to protect legal rights

5. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your sensitive information, including secure storage and restricted access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. How Long We Keep Your Information

We retain your personal information only as long as necessary to complete your application and to comply with legal, accounting, or reporting obligations. When no longer needed, we take steps to securely delete or dispose of it.

7. Your California Privacy Rights

If you are a California resident, you may have the right to:

• Know what personal information we collect and how we use it
• Access a copy of the personal information we hold about you
• Request deletion of your personal information, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of the sale of personal information — note that we do not sell your information
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the details below. We will respond as required by applicable law.

8. "Do Not Sell or Share My Personal Information"

Bharat Visa Services does not sell or share your personal information for cross-context behavioral advertising or for monetary value.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16 without parental consent. Where we assist with applications involving minors, we do so at the direction of a parent or legal guardian.

10. Third-Party Links

Our website may contain links to third-party services (such as WhatsApp, Calendly, or Google). We are not responsible for the privacy practices of those services, and we encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.